Enable service-delivery resources
How enable service-delivery resources are reshaped as AGI capability advances.
The bottom line
Roughly 75% of the work in Enable service-delivery resources is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.
Why: With no child occupations seeded, I relied on the process description and lens. The process heavily emphasizes knowledge work—developing training plans, creating technical materials, scheduling, and evaluating—which are pure information tasks. While 'performing' training introduces a potential in-person component, the overarching focus on content creation and coordination places this firmly in the digital band.
grounded in the economy graph · digital scalar 0.75 · digital
Business-as-Code
Read as an executable program — the work decomposed into Code, Generative, Agentic, and Human.
Enable service-delivery resources sits inside a larger value-flow — 1 parent structure it composes into. The hierarchy is grounding, not the story: it tells you which aggregate exposure Enable service-delivery resources inherits.
Where Enable service-delivery resources sits
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How the work flows
Trigger: A service-delivery resource requires onboarding or a new service protocol necessitates updated skills across the delivery team.
- Identify skill gaps and onboarding requirements
- Develop a targeted service-delivery training plan
- Create operational and technical training materials
- Schedule training sessions for personnel
- Conduct service-delivery training programs
- Evaluate trainee competency and training effectiveness
Outcome: Service-delivery personnel are fully trained, evaluated, and equipped to execute operational and technical service protocols.