Processes

Provide IT transformation guidance

How provide it transformation guidance are reshaped as AGI capability advances.

ProcessesProvide IT transformation guidance
Provide IT transformation guidance — illustrated

The bottom line

Roughly 85% of the work in Provide IT transformation guidance is information-shaped — already within reach of AI delivery. The question here is not whether it shifts, but which tasks go first and who staffs the residual.

Why: With no child occupations seeded, this scalar is derived from the process description and its APQC lens, 'Develop and manage IT customer relationships'. The core activities—collecting and analyzing customer requirements, developing business cases, and creating transformation roadmaps—are entirely information transformation and strategic knowledge work, placing this process firmly in the digital band.

grounded in the economy graph · digital scalar 0.85 · digital

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How the work flows

Trigger: Strategic analysis identifies a gap between current IT capabilities and emerging business requirements.

  1. Assess current IT capabilities against business objectives
  2. Collect and analyze internal customer requirements
  3. Identify and evaluate IT transformation opportunities
  4. Prioritize target outcomes and technology initiatives
  5. Formulate and justify the transformation business case
  6. Develop the implementation plan and execution roadmap

Outcome: A prioritized IT transformation roadmap and supporting business case are approved and ready for execution.

Measured by

Roadmap Development Cycle TimeStakeholder Approval RateProjected Transformation ROI